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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Janine Nguyen

November 7, 2026

5 out of 5 rating by Janine Nguyen
"We have been loyal customers of Jeff DiBlasi, State Farm at Springfield for many years, and they have consistently provided the best customer service. We are extremely pleased with their staff, professionalism and the quality of service they provide. Everyone is always friendly, helpful. We truly appreciate their service and highly recommend Jeff DiBlasi to anyone

Janine Nguyen"
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Lenny Adams

November 6, 2026

5 out of 5 rating by Lenny Adams
"The agents / office take care of everything. Friendly, efficient, answer questions and make life easy. Extraordinary service!"
We responded:
"Hi Lenny, thanks so much for the awesome review. We certainly appreciate you.!"
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Erikka Leverich

October 31, 2026

5 out of 5 rating by Erikka Leverich
"I’ve been with State Farm since 2009, and they’ve always treated me like family! The atmosphere is warm, welcoming, and family-oriented, and they consistently take excellent care of me. Jim is my favorite employee! ❤️ I wouldn’t switch insurance companies for anything. Highly recommend!"
We responded:
"Hi Erikka! Yes, you are one of our first and longest customers and we couldn't appreciate you more! Thanks for your continued trust and loyalty! And yes, Jim brings out the best in what we strive to do every day! Thanks for the great review! "
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Stephanie Connor

October 30, 2026

5 out of 5 rating by Stephanie Connor
"After having one of our cars hit in a parking lot and another damaged in an attempted robbery in just two weeks, I was fearful that our insurance would want to drop us. Instead, Jeff and his whole team, especially Jim, worked tirelessly to get everything handled smoothly for us. From text messages to contacting claims directly after a few hiccups, they ensured the whole process was hassle-free on their end. I’d recommend them to all who want excellent customer service, personalized attention, and a team with integrity who truly cares about its clients."
We responded:
"Hi Stephanie! Thanks so much for the wonderful review. In this new world of technology, our goal is to there personally for the customer especially in their time of need. So glad you had a great experience, and yes, Jim is the best! We appreciate you! "
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Paul DiCicco

October 22, 2026

5 out of 5 rating by Paul DiCicco
"Great service! Been with Jeff DiBlasi for years. His team is there every step of the way."
We responded:
"Not Four Years but A lifetime! Haha

Thanks for your support Paul!"
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Tae Britt

October 7, 2026

5 out of 5 rating by Tae Britt
"Helpful and informative"
We responded:
"Thanks so much Tae! Glad my office could be of assistance. "
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Charles Pinnelli

October 3, 2026

5 out of 5 rating by Charles Pinnelli
"Shout out to Jim! Called him first thing in the morning needing to add a new vehicle to our policy ASAP. Within less than five minutes he had it done and an email with the new document was waiting in my inbox for me. Thanks for the excellent service Jim!"
We responded:
"Thanks for 5 Star, Charles! Jim is the man for sure…appreciate the shout out to him! Thanks for being a great customer. "
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Jack Lefever

February 24, 2026

5 out of 5 rating by Jack Lefever
"In the last review I hit 5 stars but it came out as 1 star. Jeff very helpful in getting me a great policy for my car and house. I left the insurance company I had been with for 17 years. He also gave me a better rate than USAA. I would highly recommend his agency."
We responded:
"Hey Jack, thanks for checking in. Not sure we have a working relationship? Would love to chat if something is a concern for you. Please call office 610-544-1900. "
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Rachel Cupp

December 10, 2025

5 out of 5 rating by Rachel Cupp
"I have used Jeff for auto and homeowners policies for over 10 years. He’s approachable with questions and looks out for his clients best interests. I trust his expertise."
We responded:
"Thank you Rachel! We appreciate you and your trust in us! "
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Sean Craner

November 3, 2025

5 out of 5 rating by Sean Craner
"Very helpful staff! Thoroughly explain all of the process from switching over to their policy. Would highly recommend to anyone with insurance needs."
We responded:
"Thank you, Sean! Welcome to our agency! So glad we could help you through the process. "
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Bridget Kavitski

November 1, 2025

5 out of 5 rating by Bridget Kavitski
"Jeff and his team are prompt, thorough and very easy to work with. They are quick to help with questions and issues and always let us know about savings opportunities!"
We responded:
"Thanks for the 5 Star! We are happy to know you are having a great experience with us! "
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Wailin Swagger

October 21, 2025

5 out of 5 rating by Wailin Swagger
"Best of the best well recommended"
We responded:
"Thank you Wailin! We appreciate you and are grateful to have you as a long standing customer! "
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Brett Kochanowicz

June 20, 2025

5 out of 5 rating by Brett Kochanowicz
"Gillian, Jeff and the entire team at DiBlasi State Farm are always available when we need them and they do not waste any time. Everything is always extremely prompt when asked of them. Thank you for your hard work!"
We responded:
"Thank you Brett! Love the 5 star, and glad we are earn that! We will always continue to strive for excellent service! "
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Mel bird

June 13, 2025

5 out of 5 rating by Mel bird
"Been my agent for over 5 years great and attentive . I had an issue before with corporate on a claim I told Jeff and he fixed it within a hour"
We responded:
"Thanks Mel! Always happy to help! We appreciate you! "
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Jeanine DiTomasso

February 21, 2025

5 out of 5 rating by Jeanine DiTomasso
"Jeff was able to save me over $2500 a year on home and auto. He made the process simple and I was up and running with new policies in less than 30 minutes. I highly recommend Jeff and his team."
We responded:
"Thanks Jeanine…so glad we could help with your teenage driver;). And the savings is great! Happy to have you as part of our agency! "
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Lisa Nolan

January 9, 2025

5 out of 5 rating by Lisa Nolan
"It was a pleasure to work with Jeff. He quickly reviewed my coverage and was able to exceed my curent coverage and almost cut my rates in half. I greatly appreciate his attention to detail and professionalism!"
We responded:
"Thank you, Lisa! It was great to talk with you! So glad I could help with the review and provide some awesome savings! Welcome to my agency! "
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Anthony Barber

January 8, 2025

5 out of 5 rating by Anthony Barber
"Gillian Wainwright and everyone at DiBlasi Insurance agency are great! Friendly. Informative. Customer service oriented. I cannot say enough about them. Totally satisfied with the service and support."
We responded:
"Thanks for the shout out, Tony! We appreciate you! "
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Laurie Moen

December 21, 2024

5 out of 5 rating by Laurie Moen
"These guys are amazing! I had to get new insurance while I was traveling and they made the entire process wonderful."
We responded:
"Thank you, Laurie! So glad we help and make your process easy for you! Happy Holidays!"
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Eileen Paris

November 21, 2024

5 out of 5 rating by Eileen Paris
"My husband and I just bought a new house, Jeff DiBlasi took care of all of our insurance needs. He was professional and expedited everything in a timely fashion. He answered my multiple emails very quickly. He made the process a lot less stressful. Thanks."
We responded:
"Thank you, Eileen! It’s been a pleasure working with you! Congrats on the new home!"
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Kristen DuBois

November 20, 2024

5 out of 5 rating by Kristen DuBois
"Was able to update my new car purchase online, noticed a delay. When I called the office to confirm, Gillian was able to help me confirm I did my part. Great customer service!"
We responded:
"Thanks for the shout out Kristen! Happy to hear Gillian was able to assist! We strive for great customer service! "
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YJ Wang

November 19, 2024

5 out of 5 rating by YJ Wang
"Well, I am with State Farm for more than a decade and every time when I needed help from State Farm, Jeff and his team members are there for me. Thank you Jeff, Jim, Donna and Gillian and much more!"
We responded:
"Thank you so much for the great comments! We are grateful for your trust in us and look forward to many more years of being your State Farm team! "
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Trish Daley

October 21, 2024

5 out of 5 rating by Trish Daley
"Amazing experience with Bonnie and the team at State Farm! They were able to get competitive rates and help with so much more!"
We responded:
"Thank you, Trish! Appreciate the review. And we agree…Bonnie is pretty amazing to have on our team! "
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Collin Wainwright

October 9, 2024

5 out of 5 rating by Collin Wainwright
"The team over at JD State farm is great. Always available to take a call and top tier response time to any requests. They also have great rates but what truly makes them special is their unsurpassed customer service. I've been here for years and look forward to many more."
We responded:
"Thank You, Collin! One of our favorites! "
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Bill Wainwright

September 28, 2024

5 out of 5 rating by Bill Wainwright
"I love not calling an “800” number amd having to navigate commands amd prompts just to speak to somebody. I call this office amd get friendly, professional service that generally takes under 5 minutes. This service plus great rates is why i stopped chasing the online bargain insurance companies years ago!"
We responded:
"Thanks Bill! We appreciate you and your business. Thanks for trusting in us!"
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Zachary Santoro

September 26, 2024

5 out of 5 rating by Zachary Santoro
"I have always had a great experience with Jeff's office. I have had an unlucky year with car troubles, but the people at Jeff's office are always very responsive and check in to make sure that I'm up to date on what to do next when filing an insurance claim."
We responded:
"Thanks Zachary…sorry about the bad run with the car, but glad we are here to help! "